Privacy Policy
Last updated: June 19, 2026
Sabai, operated by [Sabai LLC], respects your privacy. This policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have. We keep things simple: we collect only what we need to get your inhaler to you and support you, and we never sell your personal information.
Information we collect
When you place an order or contact us, we collect the information you provide to us directly, including:
- Contact and order details — your name, email address, and shipping address.
- Order history — the products you purchased and order numbers, so we can fulfil and support your order.
- Communications — messages you send us by email, including any details you choose to share.
Payment information. Payments are processed securely by Stripe. Your card is entered directly with Stripe, and Sabai never sees or stores your full card number. We receive only confirmation that a payment succeeded and limited details such as the last four digits and card brand.
Information collected automatically
Like most websites, we and our analytics providers collect basic technical information automatically when you browse, such as your device type, browser, approximate region, and the pages you view. We use a small number of cookies to make the site work and to understand how it is used (see Cookies below).
How we use your information
We use the information we collect to:
- Process, fulfil, and deliver your orders, and send order and shipping confirmations.
- Provide customer support and respond to your questions.
- Process payments and prevent fraud.
- Send optional marketing emails about products and offers — only if you opt in. Every marketing email includes an unsubscribe link, and you can opt out at any time.
- Improve our website, products, and service, and comply with our legal obligations.
Who we share information with
We share your information only with trusted service providers who help us run our business, and only as needed to perform their service for us. These include:
- Stripe — our payment processor.
- Shipping carriers — to deliver your order and provide tracking.
- Our email tool — to send order updates and, if you opt in, marketing emails.
We may also disclose information if required by law, to enforce our terms, or to protect the rights and safety of our customers or our business. If our business is ever sold or merged, customer information may transfer as part of that transaction.
We do not sell your personal information, and we never share it with third parties for their own marketing.
Data retention
We keep your order and contact information for as long as needed to fulfil your order, provide support, and meet legal, tax, and accounting requirements. When information is no longer needed, we delete or anonymize it. You can ask us to delete your information sooner (see below).
Your rights and choices
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time. To make a request, email us at hello@sabaihq.com and we will respond within a reasonable time. We may need to verify your identity before acting on a request.
Your California privacy rights (CCPA)
If you are a California resident, the California Consumer Privacy Act gives you the right to know what personal information we collect and how we use it, to request access to or deletion of that information, and to not be discriminated against for exercising these rights. We do not sell your personal information. To exercise your California rights, email hello@sabaihq.com.
Cookies
Cookies are small files stored on your device. We use essential cookies to make the site function (for example, to keep items in your cart) and basic analytics cookies to understand site usage so we can improve. You can control or block cookies through your browser settings; note that blocking some cookies may affect how the site works.
Children's privacy
Sabai is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13 (or under 16 where a higher age applies). If you believe a child has provided us with personal information, please contact us and we will delete it.
Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections and trusted processors like Stripe. No method of transmission or storage is completely secure, but we work to keep your information safe.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may also be communicated by email or a notice on the site. Your continued use of Sabai after changes take effect means you accept the updated policy.
Contact us
If you have any questions about this policy or your information, contact us at:
[Sabai LLC]
[Business mailing address]
Email: hello@sabaihq.com
Effective date: June 19, 2026.